Quality Flooring Products, Superior Service and Flooring Installation Services – Not All Flooring Companies are Created Equal!

25 March 2021 / By John Rod
superior customer service is the hallmark of Direct Flooring

At Direct Flooring we pride ourselves in our customer service. It is the foundation of who we are as a company. We also pride ourselves on repeat customers; many of our clients have been using us for over a decade. Our developer clients rely on us for exceptional pricing and our expert knowledge of all types of flooring products. Some of the biggest construction firms in the tri-state area rely on our team whose diverse backgrounds include construction, manufacturing installation and project management.

With client expectations at an all time high, we wanted to showcase some of our Google Reviews which reflect our commitment to providing the best flooring choices available and our installation process which is second to none in the flooring industry.

Here are some of our reviews on Google!

The Direct Flooring team is the best in the business. As a large ground-up multifamily developer/builder it is extremely important to have trustworthy and reliable contractors and Direct is as good as it gets. They have performed extremely well for us on at least a dozen large scale projects and continue to be our go-to contractor for all types of flooring. They are an integral part of our sub-contractor alliance and we plan to use them for many years to come.

Jonathan S.

Manny and his crew were fantastic. Manny’s knowledge in helping choose the right floor was invaluable. They were fast and professional. The quality and price of the wood floor was excellent. We were very happy with them and the experience and we would recommend them to anyone looking for flooring. Direct Flooring is the way to go.

Chris V.

We have worked with them for years and by far are the best at what they do!! It’s always a pleasure to work with them.

Gina E.

Direct Flooring and all of their employees are always a pleasure to deal with and very professional to say the least. They make what can be a difficult process very easy by their responsiveness, highest quality products, workmanship and ethics in the industry. They take charge of the situation and handle the most custom of applications with ease and a professionalism that is unmatched in the Industry. I know when I get to their stage of any project, I do not have to worry at all.

Michael C.

Manny and Direct Flooring were one of my favorite contractors to work with. I was having a hard time picking out stains for my wood flooring, Manny was very patient and put down numerous samples for me to see. My floors look fantastic, and I am constantly getting compliments on them. I would highly recommend Manny and his Team!

Stephanie C.

Attention to detail, professionalism, and good communication is what we look for most in selecting a subcontractor. Direct Flooring hits all three of these characteristics’ day in, and day out. Their ability to handle your needs at 500 SF or 500,000 SF never discounts the quality. We take comfort in knowing as we grow, they easily can scale with us.

Frank C.

Look no further. Our entire experience with Direct Flooring has been top-notch and our wood floors are now stunning.

Manny came for an estimate immediately and walked us through the scope of our project with full transparency, complete with a series of options for each bit of work. He has always made himself available, he is super clear and friendly. He is a pleasure to work with and made sure I got status updates on everything. The guys that came to do the work were professional, personable, respectful and thorough.

We could not be happier with the results. There is a reason why Direct Flooring’s ratings and write-ups are the best – they deserve the praise.

David N.

Direct Flooring believes quality is the result of a process that gives attention to every detail. Quality means predictable and reliable service, which is essential to consistently meet our customers’ expectations, all of the time, every time.

If you would like to see more of our work, check out our blog which highlights specific projects and services we offer.

Our company culture has been cultivated around the things we care about. Respectful and professional to the core. Our goals are simply to provide quality flooring products and installation services while incorporating best practices of quality, sustainability and safety. We have created a company culture which cultivates pride in every step of the process.

For more information about Direct Flooring Products, warehousing, installation or design services visit us at www.directflooringmetro.com or call us at (877) 339-1009.

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